Emergency Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - trinity.hostmds.com
  • We would like to bring to your attention that the server in which your domain is currently hosted wll be down for emergency maintenance on Friday July 28t 2017 12am Eastern to 6am Eastern. 

    All Web and Email services will be down during this time as well as access to Cpanel. 

    We do apologize for the inconvenience caused during this time and thank you for your patience and co-operation.

    Customer Care

    HostMDS

    www.hostmds.com

  • Date - 28/07/2017 12:00 - 28/07/2017 12:48
  • Last Updated - 24/07/2017 17:36
Emergency Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - neon.hostmds.com
  • We would like to bring to your attention that the server in which your domain is currently hosted wll be down for emergency maintenance on Friday July 28t 2017 12am Eastern to 6am Eastern. 

    All Web and Email services will be down during this time as well as access to Cpanel. 

    We do apologize for the inconvenience caused during this time and thank you for your patience and co-operation.

    Customer Care

    HostMDS

    www.hostmds.com

  • Date - 28/07/2017 12:00 - 28/07/2017 12:48
  • Last Updated - 24/07/2017 17:26
Emergency Server Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - morpheus.hostmds.com
  • We would like to bring to your attention that the server in which your domain is currently hosted wll be down for emergency maintenance on Friday July 28t 2017 12am Eastern to 6am Eastern. 

    All Web and Email services will be down during this time as well as access to Cpanel. 

    We do apologize for the inconvenience caused during this time and thank you for your patience and co-operation.

    Customer Care

    HostMDS

    www.hostmds.com

  • Date - 28/07/2017 12:00 - 28/07/2017 12:48
  • Last Updated - 24/07/2017 17:25
Emergency Server Maintenance (Resolved)
  • Priority - High
  • Affecting Server - radon.hostmds.com
  • We would like to bring to your attention that the server in which your domain is currently hosted wll be down for emergency maintenance on Friday July 21st 2017 12am Eastern to 6am Eastern. 

    All Web and Email services will be down during this time as well as access to Cpanel. 

    We do apologize for the inconvenience caused during this time and thank you for your patience and co-operation.

     

     

    Customer Care

    HostMDS

    www.hostmds.com

  • Date - 19/07/2017 12:00 - 24/07/2017 16:04
  • Last Updated - 19/07/2017 16:59
Emergency Server Maintenance (Resolved)
  • Priority - High
  • Affecting Server - matrix.hostmds.com
  • We would like to bring to your attention that the server in which your domain is currently hosted wll be down for emergency maintenance on Friday July 21st 2017 12am Eastern to 6am Eastern. 

    All Web and Email services will be down during this time as well as access to Cpanel. 

    We do apologize for the inconvenience caused during this time and thank you for your patience and co-operation.

     

     

    Customer Care

    HostMDS

    www.hostmds.com

  • Date - 21/07/2017 12:00 - 24/07/2017 16:04
  • Last Updated - 19/07/2017 16:52
Emergency Server Maintenance (Resolved)
  • Priority - High
  • Affecting Server - cobalt.hostmds.com
  • We would like to bring to your attention that the server in which your domain is currently hosted wll be down for emergency maintenance on Friday July 21st 2017 12am Eastern to 6am Eastern.

    All Web and Email services will be down during this time as well as access to Cpanel.

    We do apologize for the inconvenience caused during this time and thank you for your patience and co-operation.

     

     

    Customer Care

    HostMDS

    www.hostmds.com

  • Date - 21/07/2017 12:00 - 24/07/2017 16:05
  • Last Updated - 19/07/2017 16:46
COBALT (Resolved)
  • Priority - High
  • Affecting Server - cobalt.hostmds.com
  • We are experiencing issues with users on COBALT SERVER...You may experience intermittent issues with your email, loading your website website and cpanel logins.

    We are working on resolving the issue as quickly as possible and will provide updates as they become available.

    We do apologize for the inconvenience and thank you for your patience

  • Date - 11/04/2017 10:25 - 03/05/2017 16:45
  • Last Updated - 11/04/2017 10:27
URGENT-MySQL SERVER UPDATE (Resolved)
  • Priority - High
  • Affecting System - All Servers are being upgraded April 1 2016
  • Email notifications were sent out regarding the below.

    URGENT-MySQL SERVER UPDATE

    Re: MySQL 5.6

     

    We’re emailing to advise you that we’re upgrading all servers as required based on the below information starting April 1st 2016.

     

    In order to better serve our hosting customers, Starting April 1st 2016, HostMDS is going to be upgrading our server’s default configuration. The default version of MySQL currently running on our servers will be updated from MySQL 5.5 to MySQL 5.6 . This change will ensure a more secure and stable hosting environment going forward. This email is to advise and urge you to please ensure you update all your scripts to work with MySQL Version 5.6. If you do not upgrade your scripts, you may experience issues. Please ensure you update ASAP. Thank you very much.

     

    Reference: http://dev.mysql.com/tech-resources/articles/whats-new-in-mysql-5.6.html

     

    If you have any questions, please submit a support ticket from the client area of your account by logging into https://www.hostmds.com/client/clientarea.php

     

    Thank you

    HostMDS Customer Care Dept.

  • Date - 01/04/2016 00:03 - 19/07/2017 15:58
  • Last Updated - 18/03/2016 11:06
URGENT-SERVER UPDATE REQUIRED (Resolved)
  • Priority - High
  • Affecting Other - Upgrade on all hosting servers
  • PHP 5.5 Server Update

     

    We’re emailing to advise you that we’re upgrading all servers as required based on the below information.

     

    In order to better serve our hosting customers, Starting October 12th 2015, HostMDS is going to be upgrading our server’s default configuration. The default version of PHP currently running on our servers will be updated to PHP 5.5 (PHP 5.4 is end of life). This change will ensure a more secure and stable hosting environment going forward. We’re giving you 1 months notice to please ensure all your files/scripts and anything else is upgraded to the latest versions. If you have not upgraded your site, you may experience issues. Please ensure you update ASAP. Thank you very much.

     

     

    http://php.net/manual/en/migration55.php

    http://php.net/supported-versions.php

     

     

    If you have any questions, please submit a support ticket from the client area of your account by logging into https://www.hostmds.com/client/clientarea.php

     

    Thank you

    HostMDS Customer Care Dept.

  • Date - 12/10/2015 00:00 - 18/03/2016 11:06
  • Last Updated - 09/09/2015 12:46
NEO Server Offline (Resolved)
  • Priority - Critical
  • Affecting Server - neo.hostmds.com (R)
  • The server NEO has been taken offline . This means sites/emails being served by this server are currently down. 

    We have now completed 90% of the migration across other servers in no particular order. We are working hard to resolve this issue as quickly as possible without the loss of data. If your account has not already been moved to another server, please submit a support ticket for this and we will keep you updated through the ticket.

    We regret the inconvenience and thank you for your patience.

  • Date - 11/07/2014 11:04 - 28/07/2014 13:12
  • Last Updated - 21/07/2014 09:12
Xenon Server (Resolved)
  • Priority - Critical
  • Affecting Server - xenon.mdswireless.com
  • We are experiencing network issues with users on Xenon Server...You may experience intermittent issues with your email, website and cpanel logins

    We are working on trying to resolve the issues

    Thank you for your patience

  • Date - 17/06/2014 08:51 - 24/06/2014 09:21
  • Last Updated - 17/06/2014 08:56
Down For Maintanance (Resolved)
  • Priority - Critical
  • The server THUNDER has been taken offline temporarily to rebuild. This means sites/emails being served by this server are currently down. 

    We regret the inconvenience and thank you for your patience.

  • Date - 01/06/2014 15:41 - 02/06/2014 20:19
  • Last Updated - 01/06/2014 15:43
Down For Maintanance (Resolved)
  • Priority - Critical
  • Affecting Server - matrix.hostmds.com
  • The server MATRIX has been taken offline temporarily to rebuild. This means sites/emails being served by this server are currently down. 

    We regret the inconvenience and thank you for your patience.

  • Date - 28/05/2014 20:42
  • Last Updated - 28/05/2014 21:32
Down For Maintanance (Resolved)
  • Priority - Critical
  • The server THUNDER has been taken offline temporarily to rebuild. This means sites/emails being served by this server are currently down.

    We regret the inconvenience and thank you for your patience.

  • Date - 28/05/2014 18:50 - 29/05/2014 18:49
  • Last Updated - 28/05/2014 18:58
DNS SERVER ISSUES (Resolved)
  • Priority - Critical
  • Affecting System - DNS SERVER
  • Currently the hostmds dns servers are going up and down. Customers sites are going up and down. We're working on resolving this issue as quickly as possible however there is no ETA. We do apologize for the inconveience and thank you for your patience.

  • Date - 09/01/2014 15:42 - 13/01/2014 11:24
  • Last Updated - 09/01/2014 15:44
Mysql is down (Resolved)
  • Priority - Critical
  • Mysql is down in server sirius.hostmds.com. We're working as quickly as possible to fix this issue. Currently no ETA. We do apologize for the inconveience and thank you for your patience.

  • Date - 09/01/2014 15:40 - 13/01/2014 11:25
  • Last Updated - 09/01/2014 15:42
Server Re-Building (Resolved)
  • Priority - High
  • The SIRIUS server has been taken offline temporarily to rebuild. This means sites/emails being served by that server are currently down. We regret the inconvenience and thank you for your patience.

  • Date - 26/11/2013 11:23 - 26/11/2013 14:38
  • Last Updated - 26/11/2013 11:28